1. Bookings

1.1 Your booking is not confirmed until your deposit has been paid and you receive a booking confirmation from Event Mirrors.
1.2 By making a booking with Event Mirrors either verbally or by e-mail it is deemed that the customer has read, understood, fully agreed to and is bound by all of our terms and conditions of booking.
1.3 In the event that Event Mirrors are not ready to commence at the agreed start time due to our fault, then we will operate for the agreed booking period by extending our finishing time (venue permitting). In the event that the booking does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of our attendant (for example, over running of previous activities by you or your venue), then the booking will still end as per the agreed time on your booking form.
1.4 Event Mirrors cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the event of us being unable to attend or fulfil your booking then we will contact you or the venue as soon as practically possible. In these instances our liability will be limited to refunding all of the monies received for your booking.

2. Prices, Deposit & Balance Payments

2.1 All bookings are accepted subject to Event Mirrors receiving a non-refundable deposit of 25%.
2.2 The remaining balance of your booking is to be paid in full and cleared 14 days prior to the event start date.
2.3 Advertised prices are subject to change without prior notification.
2.4 Event Mirrors reserve the right to charge interest on all overdue accounts at 2% above its banker’s current interest rate.

3. Cancellations

3.1 Any cancelled bookings are subject to the following cancellation charges:

  • Less than 8 weeks prior to event 25% of booking value
  • Less than 6 weeks prior to event 50% of booking value
  • Less than 4 weeks prior to event 75% of booking value
  • Less than 2 weeks prior to event 100% of booking value

 

4. Equipment

4.1 Event Mirrors reserve the right to substitute equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.
4.2 All sizes quoted are approximate
4.3 All goods remain the property of Event Mirrors at all times.
4.4 Event Mirrors reserve the right to amend or alter any product specifications without prior notice.

5. Event Location, Facilities & Conduct

5.1 Booked equipment will be set up in one location only as agreed on arrival at your event venue and will not be moved once set up. It is the responsibility of you the client to ensure there is sufficient space at your venue to set up the MAGIC MIRROR.
5.2 It is the responsibility of you the client to obtain permission from your event venue to use the MAGIC MIRROR.
5.3 It is the responsibility of you the client to notify Event Mirrors of any circumstances that would make setting the MAGIC MIRROR up more demanding, including going upstairs, long distances from unloading area to venue etc. Event Mirrors allocate a set period of time for setting up our equipment at your venue which is included within you price. If there are any complications that are not made known to us beforehand and the setting up process takes longer than usual then in extreme cases this will come out of the run time.
5.4 You the client are responsible for ensuring that suitable security and crowd control measures are in place prior to the start of an event.
5.5 Event Mirrors reserves the right to cease operation and remove booked equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the booked equipment. In such cases no refund will be given and full contracted fees will be due to Event Mirrors.
5.6 Event Mirrors reserve the right to refuse guests use of the MAGIC MIRROR if our staff feel they are too unruly.

6. Liability & Insurance

6.1 You the client agree to cover any costs incurred by Event Mirrors for damage to or theft of our property/equipment whilst fulfilling your booking.
6.2 Event Mirrors accept no liability for any damage or loss of personal property and or any injury arising from the use of the booked equipment.

7. All other terms and conditions

7.1 Event Mirrors may use any of the photographs from your event for suitable means; this includes but is not limited to advertising and promotional material either in print or online. Attending your event would mean that both yourselves and your guest agree and give permission for Event Mirrors to do so.
7.2 By booking a MAGIC MIRROR from Event Mirrors mean you fully understand and agree to all of our Terms and Conditions set out in this document.

If you are unclear on any of our terms and conditions before you book a MAGIC MIRROR for your event, it is your duty to seek clarification and our team will be happy to assist and answer any questions you may have.